Flow365 Phone
Log in Get my business number

Business texting

Keep customer text follow-up connected to the missed call.

Flow365 Phone helps businesses keep SMS replies and call context together so the next step is easier to see.

Get my business number See pricing

Common problems

  • Customers often reply by text after a missed call.
  • Text replies can land in a different place than the call history.
  • Teams need one place to see what the customer asked for.

What Flow365 Phone helps with

  • Customer replies connected to the Flow365 Phone conversation.
  • A shared inbox for follow-up context.
  • Less searching across personal devices and scattered threads.

Workflow

How this works in Flow365 Phone

1

Step 1

Capture the missed call in Flow365 Phone.

2

Step 2

Review the customer reply and conversation context.

3

Step 3

Follow up from the business workspace.

Related pages

More ways small businesses use Flow365 Phone

Entrepreneur business line Entrepreneur line

Flow365 Phone helps entrepreneurs get a dedicated business line, separate personal calls, call from the browser, and keep follow-up context organized.

 Second business number Second number

Use Flow365 Phone as a second number for business calls so customers can reach the business without using your personal number.

 Separate business and personal Separate calls

Flow365 Phone helps small businesses separate business calls from personal calls with a dedicated number, forwarding, browser calling, voicemail, and call history.

 Business number Business number

Get a dedicated Flow365 Phone business number so customers can call your business without exposing your personal number.

Start Flow365 Phone

Make customer calls easier to manage.

Use Flow365 Phone to keep business calls, voicemail, browser callbacks, and follow-up context together.

Get my business number See pricing