Common problems
- Forwarding alone does not tell you what happened when a call was missed.
- Customers may leave voicemail in one place while follow-up happens somewhere else.
- The business has no shared context when multiple people help with calls.
Call forwarding
Flow365 Phone can ring your existing number while still keeping the business line, voicemail, and follow-up history organized.
Workflow
Enter the forwarding number during setup.
Choose forward-first handling.
Review missed calls, voicemail, and follow-up activity from the workspace.
Related pages
Start Flow365 Phone
Use Flow365 Phone to keep business calls, voicemail, browser callbacks, and follow-up context together.