Flow365 Phone
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Voicemail and call history

See what happened on the line before you call back.

Flow365 Phone gives you a place to review missed calls, voicemail, call activity, and follow-up context.

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Common problems

  • Voicemails can be separated from call history.
  • Owners need a fast way to decide who needs a callback.
  • A customer conversation can be hard to reconstruct after a busy day.

What Flow365 Phone helps with

  • A timeline of call and voicemail activity.
  • Customer context before returning the call.
  • A cleaner handoff when more than one person helps with the line.

Workflow

How this works in Flow365 Phone

1

Step 1

Open the Flow365 Phone inbox or calls page.

2

Step 2

Review the call event, voicemail, and follow-up status.

3

Step 3

Call back or continue the conversation from the workspace.

Related pages

More ways small businesses use Flow365 Phone

Entrepreneur business line Entrepreneur line

Flow365 Phone helps entrepreneurs get a dedicated business line, separate personal calls, call from the browser, and keep follow-up context organized.

 Second business number Second number

Use Flow365 Phone as a second number for business calls so customers can reach the business without using your personal number.

 Separate business and personal Separate calls

Flow365 Phone helps small businesses separate business calls from personal calls with a dedicated number, forwarding, browser calling, voicemail, and call history.

 Business number Business number

Get a dedicated Flow365 Phone business number so customers can call your business without exposing your personal number.

Start Flow365 Phone

Make customer calls easier to manage.

Use Flow365 Phone to keep business calls, voicemail, browser callbacks, and follow-up context together.

Get my business number See pricing